Hope all of you are doing well
My account is restricted
The buyer orders my basic gig of extra fast delivery of one day without any discussion and didn’t provide any requirements when I see that I sent message to the buyer via the order page to please share the requirements but they say to me that I want to make a call with you to discuss the Project Pitch deck and request a contact information from But I did not provide any information and I said to buyer that please provide your own because there were only 14 hours remaining in delivery time due to which I received the warning from Fiverr then he directly say to me that he will come back to me on Monday now he is very busy and become offline So I directly use the resolution centre to extend the delivery time but he was unresponsive the request was automatically withdrawn then I contact CS about this issue and they say to me that wait for 48 more hours So I wait For 44 more hours but he was unresponsive So I immediately start working on Creating NDA which he mentioned in his requirements and I deliver and I was thinking that he will be coming back in next 3 days but he was still unresponsive and the order was automatically marked as completed After 4 days of order completetion he came back to me and said that he wants to cancel the order and he has no more requirements for me and the CS Support Cancel the order and Restrict my account!
he said to me that he orders accidentally and he didn’t know how this platform works
He also said that he already contacted CS after the Day of Posting project to Cancel the Order but the CS didn’t cancel the order and they even didn’t mail me that the buyer wants to cancel the order
I think I am 100% Innocent in this
I have provided all the proofs to CS in Screenshots and I waiting for there response!
He also intended to me that there is not any of my faults All the fault is me and the CS