Fiverr Community Forum

Account temporary disabled because Id verification failed

Hello,
I have uploaded a photographs of a driving license and uploaded a selfie.(Clear Photographs).But it says my photographs are not clear and not verified. So I tried with different photographs with 3 times. Then my account was restricted.

Have you opened a ticket with Support? Only they can help you with this issue.

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Yes, I have opened a ticket and waiting for reply from support team.

Fiverr Support team have given me a perfect support to verify my id. I’ve faced some difficulties with my ID (The photograph of my ID was not clear) So , They help me to verify it.

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Did they verify it manually?

Hello,
Am having the same probem
am still waiting for support to reply.
is there anything else i can do please?
an how long does it take for them to reply ?

Not manually, they given me a link and I re upload documents. Then nothing happened. (Not recive any notifucation )After few hours my Id was verified.

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