I’m in serious trouble right now.
A few days ago, Fiverr asked me to verify my profile. And I tried it first by my National Id Certificate issued from Bangladesh Government’s website. The document was recognized most of the cases in the country. Even I could open a bank account with this certificate.
However, Fiverr couldn’t recognize this ID certificate, hence, I went to office, and issued Nation wide recognized National Id Card.
Now, in the second time, I took a scanned copy of the ID card and tried again to verify. but, the system mailed me that, it couldn’t verify due to the quality of the image. (I was seriously disappointed). I took a clean copy again, with my Phone, and strengthen it slightly with photoshop. This time, the ID card had more clarity and highly machine recognizable.
So, this is third time I’ve submitted the NID, and guess what happened! Still the system couldn’t recognize my ID, and My account got temporarily disabled. Last night, I have talked to a serious potential long time buyer through Fiverr. We speak the same language, and we are ready to start work. This client is also from Bangladesh, and from a place near me. He was preparing the documentation, and today was the day, we were ready to start. Unfortunately, I didn’t get his contact number, and he didn’t too, since, we thought, we’ll get back to the Fiverr. But, Fiverr is blocking my every conversation, with every client. Even, there are other clients, who are quite ready to make an order soon. But I can’t text anybody! And I think, they also can’t text me.
I’ve sent a support request, to Fiverr around an hour ago, but didn’t hear back. Can anybody suggest anything, to get my account back fast? Or at least for an hour, so that, I can tell the client about my other contact addresses. So that, we can communicate there.
Since, we’ve already talked, Fiverr shouldn’t disable the contact with him. Because we’re already in a communication phase.
Anybody? Any suggestion?