I’M new to Fiverr and I’m looking for advice on how best to deal with a cancelled order customer, who’s stolen my work.
I created an Intro / Outro and cartoon logo design a couple of weeks ago for a customer who was difficult throughout the process, including asking for a YouTube banner to be created even though it wasn’t part of the gig. After I delivered to their brief plus the banner for no extra fee, they came back and said they’d decided to go in an entirely different direction, so I was fairly glad to be rid of them and we agreed to cancel the order.
Out of curiosity I looked on their YouTube channel to see what their “different direction” was only to discover that they have cropped the banner I created and covered the Fiverr watermark that was on the delivery preview with a YouTube logo.
I still have their email address and was looking for advice on what I should do next (report to YouTube or email etc) or do i leave it so they dont try to sabotage my Fiverr listings?