After 8 years on Fiverr it now comes to an end

[shawnecannon]

Whelp… After a solid 8 years on fiverr, everything I have worked so hard for has now ended… Yes I will admit it’s my own fault for why im now banned but I just want to give a back story incase any of you ever run into this situation so you will know what to do.

Time Frame:
2012 - The beginning of my fiverr journey. I began offering graphic design work as i just got out of college taking graphic design. I worked hard making sure every client was happy with the work and eventually i became a top rated seller. I was so excited and i felt like i was on top of the world.

2016 - I was still continuing to do fiverr and at this point i was doing it fulltime. Around the end of the year is when I had to take a step back because i could no longer keep up with all the orders i was getting and deal with some real life situations so i decided to take 2 years away from fiverr.

2018 - I slowly began to make a come back and started offering a new service where I would get people wins in the video game Fortnite. This is where i ran into an issue. When I started this gig I noticed a bunch of other people offering the same service. What I did not know was offering wins in a video game is against TOS. i’ve still yet to find this actually in the tos but support says its there. This was my first warning.

2019 - Support told me offering Coaching instead of wins is allowed so i started back up again but this time now offering coaching on Fortnite. Everything was going good, people were loving it and with only alittle over a month I had 60+ Happy clients.
Offering coaching is a different kind of way on fiverr. Normally when you finish a order you have something to send to the client for proof. For coaching the proof for me was by playing with the client in the video game. My thought to this was I did not need to submit anything in the delivery because the client already knew it was completed so i would just simply send a thank you for your order and asking them to give a review on what they thought of it. This is where I received my 2nd warning as fiverr said i needed to provide valid proof showing I finished the work. So then I started taking pictures of them being in my game for proof.
A few days ago is when I received my final warning and was banned for good. This last warning was all on me. Basically what happened was, I had a client order coaching, i asked him when he would like to play but did not get a reply from him. The order timer was coming due and i started to panic because I didn’t want to receive a late cancellation or my on time delivery to go down. I know I could have sent an extended time request but i thought because hes not already answering me about when he wants to play, hes not going to answer the extended time request. I then sent the delivery to him and in the delivery i stated that we could continue to play once he gave me a time to meet. This is where i messed up. I then received a warning for this and my account banned… It sucks knowing everything you worked hard for is now gone because of one mistake… fiverr was also my only income so now im jobless… Ive tried to reach out to support but was basically told there was nothing that can be done.

[topaz_muse]

Yeah it sucks but at least you have something to use to get back up again. Have you considered blogging or doing anything along the lines of videos and or live streams in regards to playing this game or any other game? That could be a good start for the near future. Hope everything works out for you.

[misscrystal]

I’m sorry this happened! BTW its about six years on fiverr.

Wishing you lots of luck and happiness in your future endeavors.

[cyaxrex]

People pay to be coached of Fortnite?

The human race is doomed.

Anyway, at least you know what you did wrong. That said I’m a bit confused why you would even risk delivering an order like you did after already receiving 2 warnings.

[shawnecannon]

People pay to be coached of Fortnite?

The human race is doomed.

Anyway, at least you know what you did wrong. That said I’m a bit confused why you would even risk delivering an order like you did after already receiving 2 warnings.

to be honest i completely forgot about the warnings at the time because i was so focused on not being late 😦

[mariashtelle1]

to be honest i completely forgot about the warnings at the time because i was so focused on not being late 😦

We rarely see people admitting that it was their fault.

But to be honest fiverr need to do something with this “late” orders when client just vanishes or doesn’t provide requirements and with cancellation ratio (when people placed order without reading a description and don’t want to pay for the right price option)

We shouldn’t be penalised for buyer being unresponsive or negligent. Fiverr puts us in a tight frames and penalising us even when it’s buyers fault.

As we can see this situations make a lot of even experienced people make mistakes.

[shawnecannon]

We rarely see people admitting that it was their fault.

But to be honest fiverr need to do something with this “late” orders when client just vanishes or doesn’t provide requirements and with cancellation ratio (when people placed order without reading a description and don’t want to pay for the right price option)

We shouldn’t be penalised for buyer being unresponsive or negligent. Fiverr puts us in a tight frames and penalising us even when it’s buyers fault.

As we can see this situations make a lot of even experienced people make mistakes.

i agree with this. Because even if you send the extended time request and the order is late it still can get canceled if the buyer doesnt accept the extended time

[rahulgraphics]

Whelp… After a solid 8 years on fiverr, everything I have worked so hard for has now ended… Yes I will admit it’s my own fault for why im now banned but I just want to give a back story incase any of you ever run into this situation so you will know what to do.

Time Frame:

2012 - The beginning of my fiverr journey. I began offering graphic design work as i just got out of college taking graphic design. I worked hard making sure every client was happy with the work and eventually i became a top rated seller. I was so excited and i felt like i was on top of the world.

2016 - I was still continuing to do fiverr and at this point i was doing it fulltime. Around the end of the year is when I had to take a step back because i could no longer keep up with all the orders i was getting and deal with some real life situations so i decided to take 2 years away from fiverr.

2018 - I slowly began to make a come back and started offering a new service where I would get people wins in the video game Fortnite. This is where i ran into an issue. When I started this gig I noticed a bunch of other people offering the same service. What I did not know was offering wins in a video game is against TOS. i’ve still yet to find this actually in the tos but support says its there. This was my first warning.

2019 - Support told me offering Coaching instead of wins is allowed so i started back up again but this time now offering coaching on Fortnite. Everything was going good, people were loving it and with only alittle over a month I had 60+ Happy clients.

Offering coaching is a different kind of way on fiverr. Normally when you finish a order you have something to send to the client for proof. For coaching the proof for me was by playing with the client in the video game. My thought to this was I did not need to submit anything in the delivery because the client already knew it was completed so i would just simply send a thank you for your order and asking them to give a review on what they thought of it. This is where I received my 2nd warning as fiverr said i needed to provide valid proof showing I finished the work. So then I started taking pictures of them being in my game for proof.

A few days ago is when I received my final warning and was banned for good. This last warning was all on me. Basically what happened was, I had a client order coaching, i asked him when he would like to play but did not get a reply from him. The order timer was coming due and i started to panic because I didn’t want to receive a late cancellation or my on time delivery to go down. I know I could have sent an extended time request but i thought because hes not already answering me about when he wants to play, hes not going to answer the extended time request. I then sent the delivery to him and in the delivery i stated that we could continue to play once he gave me a time to meet. This is where i messed up. I then received a warning for this and my account banned… It sucks knowing everything you worked hard for is now gone because of one mistake… fiverr was also my only income so now im jobless… Ive tried to reach out to support but was basically told there was nothing that can be done.

I then sent the delivery to him

This was an empty delivery. When the buyer didn’t showed up or played with you, the best thing for you was to extend the delivery time. The loophole that I can think of is that your order requirements was not so strong for a buyer. Maybe you should have added in the order requirements that "What is the best time to play with you? and then should have provided various options to choose from. Secondly, You should have checked the buyer’s history too. Maybe because the buyer has no previous working history made you panic?

But in the end: Rules are rules and they need to be followed.

[shawnecannon]

I then sent the delivery to him

This was an empty delivery. When the buyer didn’t showed up or played with you, the best thing for you was to extend the delivery time. The loophole that I can think of is that your order requirements was not so strong for a buyer. Maybe you should have added in the order requirements that "What is the best time to play with you? and then should have provided various options to choose from. Secondly, You should have checked the buyer’s history too. Maybe because the buyer has no previous working history made you panic?

But in the end: Rules are rules and they need to be followed.

In my requirements I asked for Their name on the game and a good time to play

[rahulgraphics]

We rarely see people admitting that it was their fault.

But to be honest fiverr need to do something with this “late” orders when client just vanishes or doesn’t provide requirements and with cancellation ratio (when people placed order without reading a description and don’t want to pay for the right price option)

We shouldn’t be penalised for buyer being unresponsive or negligent. Fiverr puts us in a tight frames and penalising us even when it’s buyers fault.

As we can see this situations make a lot of even experienced people make mistakes.

We shouldn’t be penalised for buyer being unresponsive

That’s TRUE!! If a seller has sent a deadline extension request, Fiverr should give 24 hrs to the buyer to either accept or reject else should mention it to the buyer that if the buyer fails to respond then it should be automatically extended. At-least this will prevent such cancellation that are related to buyer being unresponsive.

[smilersandd]

really sorry about that. i just wish cs can do something about it

[shaileshputhran]

Really feeling sorry for you. But it’s fiverr’s loss…not yours. Fiverr has lost one loyal seller who worked his ass off to keep the buyers happy…I don’t understand why fiverr has to interfere when the seller and buyer has no problem.

I have one query. Does extending time request affects your gig rankings in any way ?

[limetones]

Really feeling sorry for you. But it’s fiverr’s loss…not yours. Fiverr has lost one loyal seller who worked his ass off to keep the buyers happy…I don’t understand why fiverr has to interfere when the seller and buyer has no problem.

I have one query. Does extending time request affects your gig rankings in any way ?

Does extending time request affects your gig rankings in any way ?

No, it doesn’t unless you are already late.

[iamsachmusic]

You should have just cancelled the order by contacting CS and it would not affected your ratings in anyway. But still, the damage is already done. But you earned a lot of experience I hope and you hope made some good friends. I wish you the best of luck for the future and keep moving forward.

[shawnecannon]

Does extending time request affects your gig rankings in any way ?

No, it doesn’t unless you are already late.

most times when they dont reply theyre not going to reply to the extended time aswell

[shawnecannon]

We shouldn’t be penalised for buyer being unresponsive

That’s TRUE!! If a seller has sent a deadline extension request, Fiverr should give 24 hrs to the buyer to either accept or reject else should mention it to the buyer that if the buyer fails to respond then it should be automatically extended. At-least this will prevent such cancellation that are related to buyer being unresponsive.

good example of this. buyer says he will let me know when he can play. 2 days past ive yet to hear from him and the order is now 16 hrs late. ive also sent a extended time request too