Fiverr Community Forum

After I cancel an order, I am not receiving any new one

Last month I completed an order. After that, the buyer asks for a refund without asking for any revisions. I told him to tell me what was wrong as I could make some changes and also make a new one for him. However, he did not want to tell me what was wrong. So to avoid any dispute I cancel the order and buyer was refund.
From there, I am not getting any new orders on Fiverr. Before I cancel the order, i was receiving at least one order every week.

If any one know how to fix that let me know
Thank you in advance

3 Likes

Some of my buyers put dispute on the delivery without asking any revision that’s why I am not getting any order regularly.
So I am facing the same issue.
But don’t know how to fix this issue.
Although my response rate, delivery time , order completion and rating are 100% ok now.

Actually that’s the same situation as mine! But my buyer directly gave me 1 star because he lost his 3 days for choosing for decline or accept process and wanted me to code his website which is not my job and I do not offer that service. And now I will lose my level 1 too because of him.