Hi everyone! I’m already talking to CS about this, so I mostly just want to be sad with you guys for a moment.
A year ago (I think?) I was contacted by a buyer who wanted a series of works done. This isn’t unusual for what I do, so I said why not. I never signed any document promising her any number of completed orders though.
After the first, I realized I was in trouble. The revisions were endless, her demands never ceasing, and the projects were already really intense and long (at a minimum 6 weeks but they regularly stretched to 8 or 10 weeks) to begin with. I stuck it out for 3 whole orders with this person, but I began to hate my work and dread hearing my Fiverr app go off because I never knew when it would be her complaining. However, she was always pleased with the eventual end result and left glowing reviews and messages.
After the third project, I decided enough was enough. I gave her a two month warning that I would not be open to taking on any more of her projects and she should find someone else. She whined and complained and all, but I assured her that there’s lots of talent on this site and someone else could cater to her better. When she continued to message me, I blocked her.
Now, two months after that last project, I receive word that she’s contacted CS for a refund of the last project because I didn’t ‘fulfill our agreement.’ I’m so hurt. This is six weeks of hard, hard work and a 1300 dollar loss that I’m facing. I was panicking this morning, but now I’m just so sad. This person not only made me doubt my love of what I do, but now she’s trying to take back the hard-earned money I was paid as well.
I’ve provided proof of her love of my labor to CS and pleaded my case with my whole heart, but all I can do now is hope that Fiverr sides with me. I have no idea how this is going to go, but I’m just really sad.