Fiverr Forum

After paid, no transaction completed



I send a payment for a gig. I got the message from paypal the the money was sent. But this transaction doesnt appear. After I authorized fiverr to get the price from my paypal account the transaction site freezed and also after refreshing the website nothing happend. Any suggestions or should I cancel the transaction through paypal?



You can contact customer support for assistance. Make sure to submit a request and also add a screenshot if possible. They will be able to help you. Best of luck.


I’d send the ticket. Cancelling through paypal may result in your fiverr account being banned or something to that extent. It just doesnt look good :wink: