Fiverr Forum

After paid, no transaction completed


#1

Hi,

I send a payment for a gig. I got the message from paypal the the money was sent. But this transaction doesnt appear. After I authorized fiverr to get the price from my paypal account the transaction site freezed and also after refreshing the website nothing happend. Any suggestions or should I cancel the transaction through paypal?

Cheers!


#2

You can contact customer support for assistance. Make sure to submit a request and also add a screenshot if possible. They will be able to help you. Best of luck.


#3

I’d send the ticket. Cancelling through paypal may result in your fiverr account being banned or something to that extent. It just doesnt look good :wink: