danielbritva7 Posted October 23, 2018 Share Posted October 23, 2018 I woke up today to this “surprise”. All my money has been withdrawn without my authorization!I have not requested to withdraw anything, and there is no confirmation email, no email at all actually, nothing in my PayPal or bank, the money is just gone!It’s safe to say I am very nervous! I’ve contacted support, but I am on pins and needles.Has anybody experienced something like this before? What should I do?? Link to comment Share on other sites More sharing options...
sabiansoldier Posted October 23, 2018 Share Posted October 23, 2018 Check your deleted emails, and check to see if your fiverr account is still linked to the correct paypal account Link to comment Share on other sites More sharing options...
merciavideo Posted October 23, 2018 Share Posted October 23, 2018 Could you have had a PayPal chargeback done - cancelled order etc.? Link to comment Share on other sites More sharing options...
danielbritva7 Posted October 23, 2018 Author Share Posted October 23, 2018 Check your deleted emails, and check to see if your fiverr account is still linked to the correct paypal accountIt is still linked to the correct account :thinking: However, nothing in the paypal history Link to comment Share on other sites More sharing options...
danielbritva7 Posted October 23, 2018 Author Share Posted October 23, 2018 Could you have had a PayPal chargeback done - cancelled order etc.?No, nothing. This was money accommodated from like 30+ small orders, even if one cancelled it would only be about 10$. Link to comment Share on other sites More sharing options...
merciavideo Posted October 23, 2018 Share Posted October 23, 2018 No, nothing. This was money accommodated from like 30+ small orders, even if one cancelled it would only be about 10$.Think you need to speak to CS about it - hope you find out what’s happened to it. Link to comment Share on other sites More sharing options...
danielbritva7 Posted October 23, 2018 Author Share Posted October 23, 2018 Think you need to speak to CS about it - hope you find out what’s happened to it.Thank you 🤞 Link to comment Share on other sites More sharing options...
misscrystal Posted October 23, 2018 Share Posted October 23, 2018 It sounds like a Paypal chargeback to me. Link to comment Share on other sites More sharing options...
danielbritva7 Posted October 23, 2018 Author Share Posted October 23, 2018 It sounds like a Paypal chargeback to me.It can’t be, as I said above this money was for 30+ orders, even if there were a cancellation it would be for the amount of 10$ max, not all of the money I’ve accumulated over the period of 6 months. Link to comment Share on other sites More sharing options...
gabrielavila96 Posted October 23, 2018 Share Posted October 23, 2018 It can’t be, as I said above this money was for 30+ orders, even if there were a cancellation it would be for the amount of 10$ max, not all of the money I’ve accumulated over the period of 6 months.Has your email been compromised? check your account activity if you’re using gmail. This is the first time I read something about this. Link to comment Share on other sites More sharing options...
danielbritva7 Posted October 23, 2018 Author Share Posted October 23, 2018 Has your email been compromised? check your account activity if you’re using gmail. This is the first time I read something about this.Checked everything, no sign of anything, no strange activity whatsoever.This is so odd. Link to comment Share on other sites More sharing options...
hamzabinamin Posted October 23, 2018 Share Posted October 23, 2018 Checked everything, no sign of anything, no strange activity whatsoever.This is so odd.You might have already tried this but email providers usually have a session history list that describes when was your email used and from which device. Have you tried seeing there? Link to comment Share on other sites More sharing options...
misscrystal Posted October 23, 2018 Share Posted October 23, 2018 It can’t be, as I said above this money was for 30+ orders, even if there were a cancellation it would be for the amount of 10$ max, not all of the money I’ve accumulated over the period of 6 months.It was 30 orders for $10 max? Link to comment Share on other sites More sharing options...
fivergraphics5 Posted October 23, 2018 Share Posted October 23, 2018 It was 30 orders for $10 max?I think $10 each order for max of 30 orders. Link to comment Share on other sites More sharing options...
misscrystal Posted October 23, 2018 Share Posted October 23, 2018 Did you check the buying history on your account? Link to comment Share on other sites More sharing options...
psychicbunny Posted October 23, 2018 Share Posted October 23, 2018 So you are saying you had money on your Fiverr balance and it disappeared? Link to comment Share on other sites More sharing options...
misscrystal Posted October 23, 2018 Share Posted October 23, 2018 It has only four ways of leaving your account:withdrawnspent on gigsPaypal chargebackorder cancellation/refund, maybe done by CSIt sounded like you said it’s all your earnings for six months? Link to comment Share on other sites More sharing options...
psychicbunny Posted October 24, 2018 Share Posted October 24, 2018 You had your earnings sitting on your account for 6 months? Why? Link to comment Share on other sites More sharing options...
misscrystal Posted October 24, 2018 Share Posted October 24, 2018 You had your earnings sitting on your account for 6 months? Why?You had your earnings sitting on your account for 6 months? Why?There must not have been a withdrawal method connected. Link to comment Share on other sites More sharing options...
maanza_55 Posted October 24, 2018 Share Posted October 24, 2018 Some sellers reported this problem in the past and if I remember correctly, it ended up being a bug in the system. As in, the money was still there but wasn’t being reflected/shown. I don’t know if that’s a possibility in this scenario. Did CS get back to you? Link to comment Share on other sites More sharing options...
dev_sal Posted October 24, 2018 Share Posted October 24, 2018 You have been targeted by someone malicious Did you do it? using fb/whatap or unprotected site, forum… sharing your personal info that I have earnt money like 1k something. Are you keeping you computer 24 hours on and using unprotected App in android/ computer and have registered every where like movies sites, online chats, webcam, by real email, pass.then It’s common thing So, you need to speak direct CS it will solve your nervous first then and perhaps expert Cyber.Once you lost your money then never come back to your account If it was hacked Pardon meI hope you should haven’t trouble getting lost your money.I hope that the problem will may be @maanza_55 . Link to comment Share on other sites More sharing options...
j6nyc6 Posted October 24, 2018 Share Posted October 24, 2018 You have been targeted by someone malicious Did you do it? using fb/whatap or unprotected site, forum… sharing your personal info that I have earnt money like 1k something. Are you keeping you computer 24 hours on and using unprotected App in android/ computer and have registered every where like movies sites, online chats, webcam, by real email, pass.then It’s common thing So, you need to speak direct CS it will solve your nervous first then and perhaps expert Cyber.Once you lost your money then never come back to your account If it was hacked Pardon meI hope you should haven’t trouble getting lost your money.I hope that the problem will may be @maanza_55 .Happened to me for a couple hours one day but it fixed itself on it’s own. At the time it was only like $20 so i wasn’t worried to much. Link to comment Share on other sites More sharing options...
misscrystal Posted October 24, 2018 Share Posted October 24, 2018 Come to think of it, it happened to me for a couple of hours about two months ago. Link to comment Share on other sites More sharing options...
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