My initial experience with Fiverr was terrible. I spent quite a bit of time searching through offers to locate several well-respected service providers which I then recommend to a client based on feedback, delivery time listed, etc. My client chose one. I requested a custom quote for my project from this Fiverr seller. I was asked a nearly irrelevant question by the seller - she wanted to know whether or not she could also recommend and provide the male vocal talent for the other part in the script. I answered this question and reiterated my and my client’s interest in her services. I never heard back from her again. No quote, no no-thank-you, no apology, no explanation. Just non-response.
Unfortunately there is no way for someone like me to report this unexpected result on that provider’s page - meaning that only the people the providers choose to keep happy will be able to say anything at all about their service. This makes the ratings unfairly positive and taints the entire rating system. You should allow for some form of moderated process whereby folks like me can also have a voice in the ratings of a provider’s service.