Fiverr Forum

Am I allowed to chat with a customer outside Fiverr?

Hi, guys! I’m new to Fiverr and a customer appeared today asking me if I want to earn $100 a month. Money is not bad even if it’s a little, but he’s asking me if I can chat via ■■■■■? Am I allowed to do that? I replied that as long as the business is carried out within Fiverr, I had no problem. But I’m not sure if I’m allowed to do so. Please let me know so that I do not continue with the conversation.

Thanks in advance!



No you cannot, don’t fall for these scams


No you really cannot, Its against to Fiverr TOS.

1 Like

It can get you banned from Fiverr. Don’t do it.

1 Like

Thank you very much. I’ll go ahead and block him.

No. That’s a scam and problematic for Fiverr even if it isn’t.

Read the ToS. It’s all explained there.

It would hurt Fiverr’s business if people took conversations out of the platform because many would take their business with them.

There’s nothing you can’t discuss within the Fiverr chat. Nothing.

1 Like

I am also a new seller in fiverr as like u. Last weeks I faced the same situatio. Please don’t do that, It’s out of fiverr terms and condition. If you do that u would be banned from fiverr any time.

1 Like

I’m sorry, but I really don’t get why you would have such a doubt, considering it is CLEARLY spelled out in Fiverr’s Terms of Service that you CANNOT communicate with customers outside Fiverr.

I STRONGLY urge you to read Fiverr’s Terms of Service so that you do not have doubts about what’s allowed and what isn’t on this platform. Hopefully, doing so will also keep you from losing your account (cuz of ToS warnings/account suspension/ban). Thanks!

1 Like