I run a gig where I “shoutout your instagram or promote your product” I place these promotions and shoutouts on my Instagram page. So far it has been gaining a lot of traction and I was getting at least 1 order per day on average also I have 14 five star reviews as well as one, four star review. My impressions were rising gradually as can be seen in the picture attached there were a few drops (31st march) however that came down to no fault of my own and Fiverr support helped me out, I thought the sudden drop might have come down too having a limit of 1 order at a time (I added this about three days ago) so that I dont get in trouble with having customers wait two days before I can place their ad, however this is a really big drop and don’t believe that it could be the causing factor of the drop.
What I would be quicker to believe and am worried about is the fact is that about five days ago I had a buyer purchase my gig and then immediately want to cancel because she was looking at my personal Instagram page and not my business page, I stayed courteous however before accepting to cancel I wanted to contact Fiverr support because I’ve heard that having cancellations can impact the performance on your gig (which I do not believe I deserved) Fiverr support let me know that in this case it is not the case and that my gig was not impacted however I am starting too doubt that… Could anyone please help me I don’t know what I am doing wrong and the reason for this drop in impressions? could it just be because I have the limit on the amount of orders I can have in the cue? or is it something else?
Thank you in advance, and stay safe!