Ian was a bad boy. I posted on the forum and did not follow the rules.
My post was under review, I checked the forum for reasons and contacted support, and took it a step further and hijacked a thread where I found fonthaunt.
Due to having no patience, I directly contacted fonthaunt. I was not rude or aggressive, I was simply impatient.
So sorry fonthaunt for my lack of patience, and thank you for the advice you gave me.