Fiverr Community Forum

And in FIVER it does not appear that the payment was made

I pay the copywriter
And I was charged by credit card
And in FIVER it does not appear that the payment was made
what am I doing?
The customer service does not answer
???

2 Likes

Support needs longer than usual due to Covid and lots of new users. They’ll get around to your ticket eventually. Sometimes, this bug also fixes itself and the order goes through with some lag (I’ve had that with a customer a few weeks ago, the order got through the next day, so you might get lucky), but sometimes, support needs to fix things.
If you already sent a support ticket, there’s not much you can do than wait, I fear.

2 Likes

W8 and See :neutral_face: