Hi! i have a children book illustration gig, and i’ve been kept being messaged by the buyer that claims my illustration is not fit to be uploaded on kindle. i tried to help him a few times (5 times revision precisely - after the order completed). i tried to follow the instruction and finally it is accepted by kindle.
but the following month the buyer is ranting and angry at me (again) that the books that are printed are showing red borders around it (even though i never applied any such thing). i’m very confused because i drawn multiples e-books and this never happened, i never do this many book formatting ever, everything went smooth.
i tried to offer him to try to hire the real book formatter gig etc, but he won’t and refused. because at this point, i don’t know what exactly i should fix.
i am very tempted to block this buyer. but somehow i felt the guilt, since this is the first time i have issues with any buyer ever. but on the other hand, i helped him multiple times
please share what should i do exactly.