I started a project about 7 weeks ago. The project was to reskin a game. 1 week’s work.
I completed the reskin. (reskin means changing all assets). Then while playing the game the buyer realised he wants to add more features and he asked me to add them. I politely told him that I can do it as part of a separate order as the requirements for current order were complete. I even sent him a custom offer.
Since then, he just stopped replying. When order is near automatic completion he comes and “requests revisions” without telling me what to revise. I re-deliver the work and then 2 days later he “requests revisions” again. this has happened 6 or 7 times.
I contacted fiverr support. Their response is “we can’t forcedly complete an order, you should discuss with buyer”. What am i to do now?
I am quite surprised at Fiverr support. In the project description there are 5 bullet points written clearly and i have delivered those. Now buyer is requesting a 6th point which was never mentioned before. Why can’t support see that?
This has been made so easy for buyers. they take the work and then say “i’m not satisfied” and they end up paying nothing. This guy has wasted more than a month of my time and i am quite depressed because of his behaviour now.