Another buyer wanting more than my sales packages delivers


I have this buyer who ordered a large package of my gigs, but they did not click all of my packages, they stated what they wanted, but did not give me all the links to their books in which it was all four books, I kept an open communication with them, but it seems they still do not understand so I asked for a mutual request of a cancellation. I did put in my description of my gigs that I will not do any additional requests or offers will be accepted apparently they do not read that at all very frustrated.