I just delivered the work to a buyer who is now asking for more work. I reminded him of our chat from before the order was placed (i sent him screenshot where i clearly said for $50 you will get x, y, and z)
Then I sent a screenshot of my offer to him as well. again it said cost $50, things to do: x,y,z.
When I sent him the screenshots of the chat he replied with: “I prolly didn’t even read that I skipped right over thinking we were clear”
clear about what? I don’t know.
I have asked buyer to show me any proof (chat screenshots) in which I said I will provide the said extra service, but he has not been able to show me anything. he just says “i thought we were on the same page”
Please advise on how to move forward, if i don’t provide the service he’ll probably give me 1 star review. if he cancels, he walks away with the work for free and my profile takes a hit.
Fiverr support won’t help. they never do.
Please advise me as to what are my options here?