Any Bad Effect to Rating or My Profile Order Mutual Cancellation by seller


#1

I am a level 2 seller and graphic designer on fiverr. I am working with newly joined buyer in fiverr. he want to refund. it’s not my fault because he doesn’t send wanted information to create his flyer. I tell him to request cancellation but he don’t cancel this gig. I use mutual cancellation option(RESOLUTION CENTER) to send cancellation request to him.



I want to know it’s any bad effect from my fiverr profile or rating.



Thanks,

TSM


#2

No. According to the TOS, there’s no negative effect of a mutual cancellation on your ratings or your profile.



It used to have a negative effect, but not anymore.



Craig