Anyone else having this problem?


#1

Hey all,

I’m a buyer and I tried to order a gig twice, but I’m having some issues. I’ve contacted support, but I wanted to know if anyone else is having this issue.

Yesterday I tried to place an order for a gig. I checked out with PayPal, and “paid”, and it went to the order processing screen. However, NO money was deducted from my PayPal account, and I have no order anywhere. I don’t even have a buying or order page on my account. It’s so weird.

I tried to place an order again but the same thing happened, order showed as “processed” through the progress bar after you pay and get re-directed back to fiverr, but no money was deducted from my PayPal account and I have no order anywhere on my account.

Anyone else having this issue?

If any sellers are noticing less sales, this might be what is happening to your buyers.


#2

Contact customer support…


#3

Like I said in my original post, I did. I’m asking if anyone else is having this issue too.


#4

Yeah I have seen some having some issues while placing orders. May be a bug, CS will fix it… There are buyers whose order is placed twice and also amount is double deducted…


#5

Thanks for the reply! Hopefully if it gets fixed my order won’t go through twice, lol!


#6

There was a glitch on Fiverr yesterday, messages and deliveries were not going through, or were going through after a delay. Perhaps buying was also affected.


#7

Yes i have had this problem yesterday as the messages system was bit laggy
and slow but they have solved it yesterday that was for some hours