Fiverr Community Forum

Anyone Experiencing this?

I find it hard to believe that buyers are too busy this January to the extent that they cannot spare five minutes to give detailed information about what they needed done.

Okay this is what happened…
I responded to some requests in the buyers’ request section, and some of them accepted the offer after a week without contacting me. Now the thing is that these people submitted orders request and say… “thanks for the offer, the request is the same.”

Now the order is not showing excerpt from the original request, and fiverr’s update makes it practically impossible to trace the exact request because the username is not visible, and sent offers cannot be clicked on. Buyers went south immediately they placed order or reply once in 8 hours. Unfortunately, the time is counting.

Is cancellation the best solution for this in all cases?

It’s hard to follow what you’re saying but if you can’t do an order for some reason and can’t contact the buyer cancel the order.

I understand you seofanatics. The best thing is to mention clearly when responding to buyer request. Mention that they should first contact you before lacing orders

what @essyjoseph said, and cancel. Explain why–when they get the cancellation notice, they’ll then realize that you don’t know what you need to do and either decline with the details or accept and you can continue on your course. Or they may ignore it leaving you with a black mark.

Isn’t Fiverr wonderful?

Yes cancellation seems to be the best alternative. Unfortunately, one of the clients declined the cancellation request, but provided some additional info.

If you check the Fiverr app the buyer requests still show the username there.

Awesome! I haven’t use the app in a while.