Fiverr Community Forum

Anyone facing issue with buyer comments on files?

From the last 2 days, I’m getting a notification about comments from the buyer on order files but not able to see them in chat. I have to ask the buyer about what they have written in a comment. I tried using different browsers on pc and mobile both. Any suggestions would be very helpful.
Thank You

6 Likes

Hmmm.

Maybe a bug?

Check with Fiver CS.

3 Likes

Yeah I’m going to now.
Just wanted to know if anyone experienced this before.
Thanks

I am having the this issue

Just tap the file you had sent and comments would be visible to you.
Let me know if this doesn’t work.

No my buyer couldn’t type his comments on my work

Ask the buyer to do the same.

And comments dialog box would be there on the right side of the screen.