Fiverr Forum

Anyone Hearing Back From Support?


#1

I’ve been scammed by a seller but I just submitted my third Support Request in 8-9 days and have never heard back from anyone in Support (to be fair, I never heard back after the other two; I just submitted a third one). Is anyone hearing back from Support? I’ve checked my spam folder. Zilch. I’ve submitted it in Chrome and in Firefox just in case there was a browser issue.



Anyone else having an issue with getting Support to respond? :-/


#2

Voila! I did not realize customer support requires a whole different system to log into. Thought being logged into Fiverr.com was enough. Greatly appreciate your help. Request submitted. It’s up to the Fiverr Supreme Court now.


#3

They’re actually pretty quick. I’ve always had an answer within 2 hours!


#4

Hey there,



how quick will they respond when you used the “Resolution Center” menu? It’s been days, and I haven’t receive any respond. Not even a respond, making me aware that they received such help request.