I don’t know where to post this, so I’m just posting it here in my favorite part of the forum.
I opened up one of my orders to start working on it and couldn’t remember what we’d discussed for word counts for the articles (this guy is a great buyer who always overpays, but I can never remember what the actual word counts he wants are), so I click into our message thread, where I know he’s sent me a message about this, and what do I see?
Over the little message box, there’s an alert that says: “Note: you have an active order with (redacted).” And then two options to click on: “Take me to the order conversation” and “Send a message here.”
Pls, plz, please, Fiverr, tell me you are also showing this to buyers. I know some people will probably hate it, but I love it. I cannot stand it when buyers place and start their order and then later come back and try to add more instructions or ask me a question about the order, but they do it in messaging thread, so it is completely divorced from the order we’re actually talking about and I have to keep jumping back and forth. Not that this is going to completely solve the problem, but it’s at least an encouragement to keep discussions about an order on that order page.