Fiverr Forum

Are sellers experiencing a NEW frustration with the 5-star rating system?


#1

The 5-star rating system that replaced the old thumbs-up/thumbs-down feedback system has a new problem which has emerged.



It seems that buyers get careless and accidentally click the wrong number of stars. I had three buyers all click 4 stars which effects my rating and when I questioned them about why, they all told me it was a mistake on their part and cannot find the “edit feedback” link since Fiverr hides it.



Honestly, I liked the old thumbs-up/thumbs-down system better. It was simpler and easier for buyers.



Has this happened to anyone?



Bruce


#2

Fiverr made a mistake with this rating system, because now buyers are in control again.


#3

I’ve had one mistasefew give me lower stars for absolutely no reason whatsoever. The transactions went perfectly smooth and exactly as promised in the gig description. Then they still write a raving review.



I don’t like the point system at all. Gives people a reason to downgrade you for no reason.


#4
newopp said: I don't like the point system at all. Gives people a reason to downgrade you for no reason.


I agree. Now, people can give mixed reviews and that is worse than the positive/negative feedback. Please Fiverr, bring that back.

#5

i think that thumbs up system is still the best, the point system is simply not a seller’s favour, it takes just one 4 star rating to spoil everything, i do hope fiverr listens to us and reverts to old method.