Fiverr Forum

Are videos looked at and tickets looked at ever during the daytime?


#1

Are videos ever approved or denied during the US daytime? I get an extremely fast CS response time and video approval or denial time between about 1 to 6AM EST time, but I notice if I submit it after about 7 or 8 in the morning I don’t get a response all day to anything. Is this how it generally works for you guys or have I just been having really bad luck lately?


#2

Reply to @kjblynx: Yeah, more just curious than anything else. If I send a support ticket or a video to see if it passes “guidelines” at 1AM it’s always seemingly dealt with before 5AM I guess because it puts me on the top of the list.