I know this forum is very freelancer friendly, I’m sure you have some though customers to deal with.
Im concerned with a order I have made with someone, who seems to have been missing in action, the time to complete project is not up (and I know I know im sure someone will say wait until time up, but just a hunch and this is the ranting pot after all).
I was interested in a large project of his to do some artistic graphic cards for me, however I started with a £30 prototype to see the work. During which he faced delays, one apparently had to go to hospital for someone for a few days and then a second he said his computer broke and lost some work. Probably two unfortunate coincidences, the work was a week late but I wasn’t in a rush and the final product I was very happy with. So I ordered over £200 worth of multiple graphics.
He said he would get sketches to me last Saturday, I did enquire for an update on the Saturday to which he replied Sunday morning. Sunday evening I just sent a friendly hello to which he replied Monday afternoon and said ‘did you not get them, I have been having problems with fiver not allowing me to send attachments, I have emailed them’ (not sure how a problem can occur when he previously has been ok). He said he is away from his desk but will send when he gets home.
Tuesday afternoon came and still no sign, I sent another message asking if he had sorted with fiver and said he hadn’t and could I provide an email address and he can send them that way ‘again when he gets back to his desk’, I did provide one despite Fivers rules because he said fiver where causing the problem.
I have yet to receive an email and despite a couple of messages he has gone silent, I have also seen he has logged on,
He has until March 31st to complete the product, but obviously I want to see sketches first and the numerous delays and now silence…my hunch is telling me something is wrong. I don’t mind if he has been busy and not been able to do it, I can cancel the project and get my money back.
Anyway just saying, £200 is a lot of money and updates appreciated. Ive a feeling little sympathy as the forum does seem heavily community focused, but wanted to point out not everyone is perfect.