I paid for a gig that included a logo with a social media kit, business cards and source file… among other things.
I was happy with one of the concept logos that were provided to me, so I clicked ‘accept’ as I was done reviewing. Now it says my order is complete? The only thing I have is a single concept.jpg image with the ‘only on fiverr’ text at the bottom. Logo is useless.
Am I supposed to get everything I paid for before or after I clicked accept? The seller used a generic response every single time throughout the review process, and it was unclear as to what to do, how to accept etc. This is my first time using Fiverr. I have contacted the seller asking if I will get my order but nothing yet.