Fiverr Forum

Attachments in the messages are not visible


#1

This week (last couple of days) I have noticed that the attachments which have sent using messages are not visible.

So i cant download them for doing the work

Did anyone have that problem ??


#2

Yes, I am facing exact same problem and already started a ticket regarding this on fiverr support page.


#3

still i am facing it :frowning:


#4

please contact with fiverr support


#5

Did you solve that issue ?


#6

Same problem here…still not solved…told me to clear cache and cookies…but that didn’t work…tried on 2 browsers.


#7

I had the very same problem in the past weeks, but it’s been solved for what I was told.
If you’re still experiencing the problem, report it to Customer Support.


#8

Ive been experiencing the same problem but not as for my sent attachments only, it happened to the received attachment too. I suppose it was a temporary problem, because this happened sometimes but not constatly.

If I will experience it again i will for sure report it. Manwhile i just ask my customer a confirm if they see any files just to be sure they have not problem on receiving their product!!

Thank you


#9

Reply to @dhanur88: Not solved yet. Contacted support today!