Fiverr Forum

Authentication Required


#1

Is anyone getting else the Authentication Required box when they navigate Fiverr? It says that Fiverr96.fiverr.com80 needs a username and passwords. I’ve never had that happen before. I went to check a message I got from a prospective client and that’s the message I’m getting. I can hit cancel and still navigate the website but I don’t feel comfortable answering messages or anything else until I know the issue is taken care of. I’ve tried using Fiverr normally via both Chrome and Firefox… both demand this. :frowning:



I’m going to run a virus check but something feels off!


#2

Contact Customer Support because that seems odd.


#3

I’ve done this the moment I had the issue.



I’m not having a problem with any other website - I’ve checked out other websites that require a log-in and nothing


just Fiverr.

It's very annoying to say the least.

#4

I got that notification too when I got on to check my Fiverr. This definitely seems really unusual.


#5

I have been a member for several years. This morning I received the same error message as you did - first time ever. I e-mailed customer support


#6

Reply to @deadsmile41: Well, I am glad to see I am not alone… I ran a virus check - full blown - and it’s not a virus… I had four tracking cookies, typical BS… but this needs to be fixed. I am not comfortable doing business on fiverr until I know this is done. And, I have orders coming due…


#7

Are any of ya’ll do the buyer’s requests? Because that’s when it happened to me… I had a message from a potential buyer and then it started


#8

I get it when I enter site, change pages no matter what. Glad it was not just me.


#9

Some sub domains of fiverr are for experimental features as such are password protected.

Please make sure you navigate your browser to http://fiverr.com and you’ll be just fine.


#10

Reply to @ozzieuk: I do that. In fact, my browser automatically opens up to Fiverr.com.



I even click on your link in the message and it still takes me to authentication required.



Nope not fine here.


#11

As it currently stands, navigation through Fiverr is now better. As of five minutes ago, I no longer have the pop-up box. Thank goodness! Let’s hope it stays that way.


#12

I’m getting it too


#13

I’m still getting it when I open via fiverr.com


#14

Has anyone else contacted customer support?


#15

I got it again… I left the gym one hour and it is back with a vengeance.


#16

I am also getting this, could this be a tracker a hacker added? To get users to input their login info so they can steal the funds?


#17

I just received this same message and simply clicked outside of the box and navigated to my TO-DO’s without issue. Given the amount of phishing that goes on with this site, I would caution anyone to give his or her details.


#18

Reply to @ozzieuk: Hey Wayne, let me message you this screen shot I just grabbed and see if you see anything (ph)fishy. The attachment will not upload here for some reason. I would love for everyone to see it so maybe you can upload in your reply.


#19

If any mod sees this, I have attached a file of what it looks like, please fix ASAP…Don’t want to risk anything.


#20

Yeah I just started getting it. I’m signed into it fine and can view orders and such. I just click on cancel and everything is good. I’m not putting my username/password in just in case it’s some hacker trying to steal my info. I will contact support now about it.