So something that seems to happen to me a lot is sending an order over to a buyer who then lets the order sit for a week or so, comes back and sees that it is completed and then gives a 1 star review.
I’m hoping we can brainstorm some ideas for this? I would say that MOST of my bad reviews are because of this, an order auto completes, the client things I have just completed the order unfinished and am leaving them in the dark, when In reality at every single step of my delivery process and before they even order, I explain the importance of clicking “request revision”.
I do get a lot of orders, so it is harder for me to micromanage if someone hasn’t clicked “request revision” but when they leave for weeks at a time, come back, see it complete, then review me 1 star, how do I combat this?
Just would be curious to see what anyone else does on here, if maybe some ideas to combat this.