Fiverr Community Forum

Automated Email to Client Upon Purchase

Hi. I’m new to Fiverr. I’m wondering if there is a way to setup an email that clients get automatically upon purchasing a gig. Something that would start with “Thanks for your purchase!” and explain next steps.

-David

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Do you like getting emails that read:

Dear Bank User
We are so delighted you chose to use our bank.
Please bank with us more
Signed: Your Bank

I assume not.

Send a real message.

Besides, when someone buys your Gig you should be putting them through a Requirements Form to ensure you get what is needed to deliver right results first time. You can put a generic thanks there.

:slight_smile:

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