A quick rant: Because my current resume does not seem to be attracting desired positions I decided I should have my resume “professionally” written. I placed an order to have a resume written and the seller, who was very polite, didn’t ask any questions and just had me upload my current cover letter and resume; okay… done.
The seller came back with a templated resume (fine) with what looked like industry jargon sprinkled throughout what was already written. No proper structure to the line items, no flow, and poor placement of words. On top of that, the photograph I provided was skewed and looked horrifying.
I asked the seller to please revise with much better care because there is no way a hiring manager would hire me based on that copy; in fact, they would likely file it in the trash bin. A day goes by and they submit the next revision. Outside of shifting things around, there were ZERO quality improvements, the image was never fixed, and some line items had periods while others did not.
Rather than continue with this seller I simply stated “I’m sorry but this just isn’t going to work for me and that I would like to cancel the order.” and therefore created a dispute. Rather than responding to the dispute they simply let it ride until Fiverr automatically cancelled the order.
Why is it that I cannot leave a review for their terrible work? I now see why they had a 4.9 rating. I’m not a seller but I can imagine this is their way of getting around people that are simply not satisfied with their poor work. Yes, I cancelled the order and I am no longer their “client” but it’s because the service was poor and I should be able to leave a review for that.
Not being able to leave reviews for cancelled orders based on such events is absurd. These people are creating terrible products for people and those spending their money and wasting their time on these sellers cannot even leave an honest review, meanwhile, they take and display all the praise from less ‘editorial-type’ clients.
The only thing good about this seller, they kept stating how my satisfaction was their utmost priority, which made me feel like I mattered as their client; everything else was far from professional. Unreal.
I did get my money back, thank you Fiverr, but I lost something more important, my time, in dealing with this individual.