So to start off my horrible nightmare, I purchased from 3 different sellers “ebook covers” but none of them responded or got the gig done in the week I had to offer. On top of that I had a seller reach out, “**********” to finish the gig in one day. I thought it was awesome, but when I paid over $50 for her service “2 ebook covers in 24 hours” she only finished one of the two. At first, it was understandable thinking that it wasn’t finished and I had to wait for the second. Unfortunately that was not the case. She only did one book cover instead of two. The worst thing of all she did the cover for the ebook, not the book itself. So there is no spine, back or 3D image (all that was promised as well). When I asked for a refund she told me I should have “been more careful” and that “don’t worry for the miscommunication, just buy the gig again and I’ll do a cover for the second book”. It’s ridiculous. Even on top of that…I contacted the fiverr support team to ask for a refund, they said they can’t do anything and that it was my mistake. How is it my mistake to pay over $50 for “2 ebook covers in 24 hours” and only receive one. (Even tho the premium specifically stated I got a back, cover, spine and 3D image as well). Absolutely terrible, and the fact she was begging for 5 stars and threatning that my account would get suspended if I didnt… Honestly insane, I just want my $50 back and never live through this again!
Mod Note: Name removed.
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