Fiverr Community Forum

Awesome Fiverr customer support

I just want to let you all know , that I had to solve some technical matter with fiverr customer support today, but the person who assisting me , Mr Mitch did a very great job by providing prompt reply and clear instruction on how to resolve the matter . The problem was solved and everything is good to go again .

As a used to be buyer now a seller I truly appreciate such great service provided by fiverr

That’s wonderful to hear! I have some favorites in customer support who seem to be nightowls like me.

There are some great people answering the tickets, yes! Lately I’ve been impressed with how fast the tickets are answered. Before I had to wait days, now minutes!

Much respect. My only wish for improvement would be a way to tip the person who handled the ticket.