Hi Fiverr Friends!
Today I met the worst buyer in my Fiverr carrier.
He was asking for a logo update. I did it and all goes perfectly well.
When the bill time comes, I told him about the 3 packages (basic, standard and premium). It was clearly written and described on my gig as well but I guess he just didn’t care to read the packages or description.
He wanted to buy the basic package but also asking for source files. I told him that he can only get PNG+JPG at the basic package so he agreed and purchased the basic package.
I delivered the PNG+JPG as discussed and he gave me a 2.5 star rating.
I was shocked…!
Now due to new Fiverr policy of not showing buyer review, I didn’t knew what he did so I gave him a 5 star review and now his 2.5 is on my profile.
I do not understand why Fiverr not shows the buyer review? What is the logic behind this? Does it make sense to any body?
On the other hand Fiverr is not willing to remove such bad reviews and now you also even can’t have a chance to explain your position in your review to buyer?
Clearly I am confused here!