Hi guys I’m David. I’m new to Fiverr and have really enjoyed my time here. Until now, I have had a great experience talking to potential clients and finally getting my first gig.
After weeks of reading, watching trends, and learning so many great qualities in myself that I never knew I had. I finally landed a $10 gig! I was so exciting, I fet a huge relief take over, I could finally breathe.
My first gigs was a logo design, I designed a car decal logo for a clients daughters cheer team. My client great, he provided me with good information describing the design he envisioned, and checked in frequently to provide feedback. In the end he was happy with the final product and gave me a 5 star review!
I couldn’t believe it, I did it, I started off with 5 stars. I could see myself one day being like some of the great sellers that I’ve observed over time. It was them best $10 I had ever earned, I swear I was so proud.
Then I began to discover the importance of the user experience, and realized that Ive seen it mentioned here and there but never actually delved into the details. It didn’t take long before I recognizrd my love and need for it.
You see, I’ve been using the internet for over 29 years now, regularly. I built a MIDI based website when I was 11 years old, I’m 30 now. I’ve always been near a computer and always loved to the web.
Im getting to the point but want you to understand, that the user experience is how I’ve lived my life without even knowing it. I have a deep connection with it that I haven’t even know was there. If ive ever had a dream to be something amazing, this would be it. Now, at 30, after struggling through my adulthood, with many personal issues that I won’t get into today, bt will share if I find audience.
Anyway back to where I left my last client, happy and 5 star rated. Oh and don’t forget the 20 day drought. I finally found UX design, so I stripped my Fiverr of all the gigs I had been offering. I can do alot of good thingsin Web design, but nothing in particular that I am the best at really ust to be clear. Now you may see what attracted me to Fiverr.
I’m going to sum this up now quickly. That day I devoted myself to UX. That day I new client came to me. He asked me for 4 wireframes with 3 days an offered $100. I accepted the challenge.
I’m still amazed at this experience. He did not have a computer at all. I slept maybe 4 hours during those days. I updated him, he gave feedback, back and forth like tennis. The first two that wireframes was like that, and it went smoothly and professionaly. On the second day I had already created two stunning User Experiences in his opinion, I was skeptical, but then I sent over the last two for review. I was speechless when his reply was “Thank you so much, I’m good to go” as he finalized the project and went on to give me another 5 star! 24 hours before the deadline! Holy cow! Unbelievable I thought, I can really make this happen, I can do this!
The next day, Yesterday…I received a message from a new client asking for some HTML fixses, some new content, and a logo. I looked over the website and noticed alot of issues with the site right away, I wasn’t sure where to begin with the offer, I tried probing to get enough details to provide one quote to cover all his needs. He was short, to vague, and slow to respond. So isn’t an offer over with what I had so far.
I offered to fix his social links, update the footer, remove unrelevant partners from the site, and fix some typos throughout it. In addition I said I would design his logo as he’d requested, and that we could discuss content later. Feeling good about the huge leaps in progress and confidence I had with 2 five star ratings, I offered to help him out, I cut him a deal for $40, knowing that the services were going to be more work that what I was asking for in pay.
Of course he accepted, then sent over the username/pw to his cpanel. I climbed into the data and found a mess beyond belief. I don’t 4-5 hours sifting through more files dating back to 1999. Most of the files were not being used at all. I finally got all the fixes done. I sent him the update and began probing for more info on the what kind of logo he wanted. He said “Powerful” “fast”" “agility” “timeiiness” all one word descriptions. Then said the just wanted it changed, for me to lead tway. So I began, 3 hours in I had designed 3 logos matching that description. When he finally come back later that day he immediateltt shot down my dedigns and directly insulted me. So I kept y calm and designed a fourth, again denied. The initial design offered only one logo. This went in for nearly 24 hours until about an hour ago.i even offered a full refund at one point he declined and continued insulting me and denting my logos. He finally release the line and gave me a very low review. My rating is now in the mid 70’s. I feel like it’s all ruined, I did everything I could and he still bashed me as if it were intentional.
I don’t know what to do now, I feel like the last few months of progress have been ripped away and I don’t know if buyers will still consider me with this unfair review.