Just had a terrible experience with a supposedly Level One seller. I needed a vector illustration conversion/edit which, involved tracing a logo from text (typeface) and adding some detail. The guy wrote back to me assuring me that he could to the work and basically telling me how brilliant he was.
He then promptly jumped on to the internet and found an awful freeware font that he thought looked like what I wanted and delivered that instead.
When I provided my feedback he quickly requested a cancellation (to avoid further complaint I suspect), saying I wasn’t offering enough for the gig. Funny, but he never complained about this when he took the gig - and, had he asked, I would have paid more if necessary to get what I wanted.
I’ve had some brilliant experiences on Fiverr. This is not just a random rant.
• Sellers - It’s no good complaining after the event about low fees - you set them and the buyers either accept or reject them.
• If you can’t/won’t do the work, don’t take the gig.
• Customers are not fools - we know when we’re being scammed.
• There should be a transparent and clear complaints mechanism on Fiverr, to help police the tiny minority of fraudulent/incompetent sellers. Allowing the seller to initiate a cancellation when the buyer is still unhappy is wrong.