In 2019 I had a 3.7 and a positive review. She actually came back to me and wanted to order again. Thank goodness she asked me first!!
I explained that I was confused that she would want my voice because of her previous review. I encouraged her to find a different voice. She insisted she wanted my voice (in a nice way) I reluctantly agreed but further explained that reviews are extremely important and should be based on your experience so if I was not providing the best experience, she agreed to communicate with me so we could discuss it and work to make the order perfect. She agreed. But… I held my breath the entire time thinking she would leave another low rating. She left a 5 star and explained she was new to Fiverr and didn’t understand the star system and the importance to the sellers.
I have said this before on the forum… 5 stars are just like hugs… some people just don’t give them. I am a hugger.