Bad seller getting good press


#1

I placed an order, had no communication from the seller in 15 days. Seller missed the deadline and never communicated. I cancelled the order and got a refund to my account (minus the handling fee). Now I can’t leave a rating or comment on the non-service.

The sad part is that this seller is featured in marketing “Get Inspired!” emails I receive from Fiverr. I now know that seller reviews can’t be trusted.


#2

If you cancelled the order because it was “very late,” you left an automatic negative review on that gig.


#3

Or, more to the point, Fiverr did in your place. It’ll be “order cancelled! seller failed to deliver on time!”

If you check their profile and they have a whole bunch of these, it’s pretty safe to surmise the seller is (for whatever reason) AWOL at the moment, and not necessarily avoiding you. That they were featured in a marketing email from Fiverr itself doesn’t really mean much other than it was (automatically? IDK) selected out of thousands.


#4

Being featured in a marketing email is the worst. I was featured in the marketing email on another freelancing website once. I had, perhaps, 24 orders within the space of eight hours (whilst I was asleep). I offered one day delivery on this particular project (the price is about 7x the price of my Fiverr gig), and everybody expected to receive their content within a day. Before that point, i had not had a single order on that site for almost 7 months. Took me by surprise.

So, I am guessing that is what happened with this seller. He got featured, and ended up with far too many orders in a short span of time with zero way to control them, perhaps because he was asleep.