I was searching for a service and found a gig that sell ebook/audio book, was reading gig description and then I saw this gold in the reviews section:
Seller: Just thanks? You were handed a goldmine of a course for only $5, and received it in only 30 minutes. You should be jumping for joy! Listen carefully, and you will make a fortune!
This’s when the seller go to my blacklist. So if you’re a seller then, well, be careful with your words, especially when it’s visible for everyone.
You might or might not agree with the saying “customers are always right”, but that’s how it is in business. You don’t have to be on your knees and smile “yes that’s absolutely right” when they say the Sun rise in the West and the Earth goes around the Moon. But you must treat them with respect. If you think “customers are always right” is wrong, then believing “a seller is doing all buyers a favor by allowing them to use his wonderful service” is even more ridiculous.
Yes, sellers are human, I’m also a seller and certainly understand that. But there’re place and time for everything. If you’re upset about low rating, contact your buyer and be respectful. If they refuse to change, refuse your refund and CS wouldn’t do anything about it, curse them, call them names…out loud, don’t write it down on your own profile.