I live in the United States and receive a lot of International orders. The time is opposite of mine. I have been penalized for taking too long to respond on messages which caused me to lose my #1 seller status (which I just received back). I do my best to answer messages and respond to orders during my day light hours.
How can this delay be rectified in not going against us when someone across the world from us sends an order or places an order?
I don’t believe it’s fair that we would have to “hire” someone or lose sleep to answer messages when this challenge occurs.