Fiverr Community Forum

Being permanently banned because my citizenship is Iranian

What would that accomplish? It would probably cost you a lot, and Fiverr can’t be forced to allow you to work on their platform.

Don’t get me wrong, I don’t think that it’s all right not to let someone work on Fiverr just because they’re Iranian, it’s that I don’t see what would you gain from it.

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I’m disappointed but not surprised fiverr hasn’t looked into the verification process properly before implementing it.

Being a freelancer often comes with traveling a lot and getting local SIM cards to save money (and your location switches off to the place you’re physically at over time which is another genius idea in the context of ID verification). You’re probably not the first or the last one to face the issue, OP.

I don’t think nationality is the issue here. It’s just fiverr thinking the big update through the way they usually do (i.e., not at all). Very sorry it had happened to you.

Out of curiosity I’ve checked the Seller Location filter. Iran is not listed.

location_filter

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Fiver blocks some countries so that might be the reason. I recall this being mentioned before. Lots of internet companies do this. Some do it for security reasons.

@m4hdyar I am so sorry for what is happening to you and also ashamed for the answer you got from Fiverr.

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Fiverr was founded on the concept of global collaboration and has since turned into a diverse community that supports people from over 160 countries. We are forced, however, to abide by the laws and regulations that apply to us. While we would love to conduct business with people everywhere, pursuant to such law, Fiverr.com is prohibited from conducting business with citizens of certain countries and is therefore forced to close these accounts.

Please note that this only applies to people with official IDs from sanctioned countries; it does not apply to others that want to travel or live elsewhere while working.

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I think so. :smiley: I think it is a good idea to upload an official document (UAE driving license, for example) issued by the country you’re currently residing in (if you have one).

But, as has already been confirmed, the OP’s issues are due to the current international sanctions in place against Iran. I don’t think you will have an issue. :slight_smile:

It is very unfortunate to see ordinary civilians of a particular country getting caught in the crossfire amidst these international sanctions.

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How about making a list of those countries, then, or the list of those 160+ countries, so that people know in advance whether they can work on Fiverr or if they would just get banned as soon as it’s discovered that they’re from a certain country?

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+1 on that. Transparency on these sort of issues should exist. People could make a lot of money before being banned, like in the case of the OP.

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This is misleading as it suggests the reason for banning you is discrimination, when really it’s because there is a discrepancy in your contact information.

Fiverr did nothing wrong. If you don’t want to be banned, then don’t do things that can easily be perceived as a scam. Whether or not it is a scam is irrelevant. And don’t try to defame Fiverr for things they didn’t do to try to win sympathy from forum members. It won’t work and we couldn’t help you anyways. Behaving this way is counter-productive if you’re trying to remove the perception that you are a scammer.

Did you miss this bit?

I assumed it was now clear that Fiverr DOES allow people to verify their identity using IDs not linked to the country where they are currently in residence. The caveat being that Fiverr can not permit some people of certain nationalities to work on the site at all.

There was never any evidence to suggest that the OP was a scammer. Nor did anyone make such an accusation.

This thread did threaten to become quite heated and the OP is quite obviously upset, as I am sure you would be if Canadians were suddenly prohibited from working on Fiverr. However, Fiverr chipping in and clarifying the situation, has helped to diffuse that. It would also seem that no party is at fault here and no party actively attempted to scam anyone.

Sadly making comments like this after things have been clarified just seems a bit needlessly inflammatory.

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I didn’t miss the point about sanctions. This has no bearing on my point.

This suggests Fiverr may perceive this as a possible scam and also, some people who saw his post may have wondered if there was more to the story than this seller is telling. I’m not saying there is, I’m saying the possibility is there and when you insinuate discrimination without definite proof, naturally some people may question your credibility.

That is not the case.

The OP stated he is Iranian, living in Turkey.

  1. The OP had no say in which country they were born.
  2. Moving to another country is not a scam.
  3. If you read the post from Fiverr staff again, you’ll see it is a form of discrimination, albeit to remain within international sanctions.

Again, the OP has done nothing wrong, and for you to suggest they have is insulting at best.

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  1. The OP had no say in which country they were born.

That’s what I’m saying. If you have contact info in one country and other contact info in another country, this is a problem.

  1. The OP had no say in which country they were born.

Not relevant to my point at all. I never said or suggested that his country of origin is grounds for suspicion or rejection and it’s not fair to suggest that I did. I said it was the discrepancy in contact info that makes it suspicious. I appreciate that having to move can create those issues, but Fiverr still has to screen for issues and these discrepancies occur in actual scams, so they have to be careful.

  1. Moving to another country is not a scam.

I never suggested it was and that’s not at all the point. Don’t twist my words. The point is that having contact info in one country and other contact info in another country prompts suspicion. My making that point doesn’t mean I think moving to a different country is a scam. That’s an illogical, unjust conclusion.

You’re just proving my point. I’m trying to explain why discrepancy is an issue and you’re assuming that I think it’s grounds for discrimination. I’m sorry, but terms and conditions don’t change because of personal circumstances. I’m not saying that’s right or wrong. I’m saying that’s just how it is.

This is good to know.

Libya, Sudan, Somalia, N. Korea, Iran, Lebanon, Syria, Cuba

U.S. companies cannot do business with these countries.

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Wow this is so unfair,

i think they should tell you from the begining that it’s because you are from Iran instead of giving you unclear explanation

Also, they should mention clearly that they don’t do business with iranian abroad outside and inside iran

They can’t tell people you were banned because you are from xyz country. People will get mad and not understand the reason. Just be aware of some laws in this regard and the political reasons for it.

No. People will get mad if they get banned without any explanation, after making certain amount of money… Not if they are not allowed to access the plateforme from begining,

Having access is not a right, many online plateforme are restricted

I think rules are rules. From your description you dont seem to have a fixed place of abode. You are a risk. Your intentions may be honorable but this is a forum based on trust. You cannot be held accountable in case of any issues because you reside nowhere formally. Nobody is naive to think fraudulent things dont go on online. They do. So I think they did the right thing. Settle down get an address,get ID that match address etc and come back.

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But you now have an explanation. Customer support has to communicate with people in a diplomatic way. They cannot read the law to you. Nor do they want to engage in arguments with angry people. So they communicate in ways that avoid arguments.

We don’t know for sure that was the reason anyway, we are just guessing.