Below 90% rating


#1

i have 88% rating, how many more jobs with positive reviews do i need to bounce to at least 90%


#2

Unless you create a Satisfaction Guaranteed Or Your Money Back policy, you’re gonna get more bad reviews. I’ve gotten 13 bad reviews (out of 1,100+ orders), so even with that policy you get them occasionally. However, when you’re a level 1, bad reviews hurt you more percentage wise.



What does concern me is the way you reply to bad reviews:

ladyease about 2 months ago

Unacceptable Experience



seller’s feedback:

Thanks

randyw about 2 months ago

worst seller on fiverr. He doesn’t care about his customers at all. Consider yourself warned with this guy!



seller’s feedback:

Thanks it was nice working with you



Why are you replying like this? Why are you giving them 5 stars? They gave you 1 star. You should delete those replies immediately. My opinion.



Good luck on your Fiverr journey.


#3

thanks a lot

how do i delete the replies



please help…


#4

Even though if you’re replying or not to those reviews with 1 star or 5 stars it won’t affect the buyer… so it kinda sux. Some buyers are abusive and you can’t do much about it,I run into them every day .


#5

Reply to @cre8iveartwork: Actually, the way the system is set up now (which is kind of strange) the only way to affect the buyer is to rate them no lower than 3 stars but to write in a comment that explains why you would not recommend working with them. If the feedback is 3-5 stars it will show up on the buyer profile page. Unfortunately, if you rate them an actual negative 1-2 stars those are not displayed on their profiles for some reason. I think Fiverr implemented the new system just a short time ago.