i have 88% rating, how many more jobs with positive reviews do i need to bounce to at least 90%
Unless you create a Satisfaction Guaranteed Or Your Money Back policy, you’re gonna get more bad reviews. I’ve gotten 13 bad reviews (out of 1,100+ orders), so even with that policy you get them occasionally. However, when you’re a level 1, bad reviews hurt you more percentage wise.
What does concern me is the way you reply to bad reviews:
ladyease about 2 months ago
randyw about 2 months ago
worst seller on fiverr. He doesn’t care about his customers at all. Consider yourself warned with this guy!
Thanks it was nice working with you
Why are you replying like this? Why are you giving them 5 stars? They gave you 1 star. You should delete those replies immediately. My opinion.
Good luck on your Fiverr journey.
thanks a lot
how do i delete the replies
Even though if you’re replying or not to those reviews with 1 star or 5 stars it won’t affect the buyer… so it kinda sux. Some buyers are abusive and you can’t do much about it,I run into them every day .
Reply to @cre8iveartwork: Actually, the way the system is set up now (which is kind of strange) the only way to affect the buyer is to rate them no lower than 3 stars but to write in a comment that explains why you would not recommend working with them. If the feedback is 3-5 stars it will show up on the buyer profile page. Unfortunately, if you rate them an actual negative 1-2 stars those are not displayed on their profiles for some reason. I think Fiverr implemented the new system just a short time ago.