Fiverr Community Forum

Benefits of Small Talk

Small talk may improve the quality of a phone call. Customers want to work with companies that ‘treat them like real people.’ Asking, “How is your day going?” What is the weather like today?" " Is there anything else I can help you with?" Helps to lighten the load and customers want to be working with real people and feel appreciated.

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Thanking you in advance.

1 Like

Benefits of click bait titles maybe

Yes I agree with you, but sadly I feel like you undid the thing you suggested you were doing by not offering real engagement but simply using the offer to sucker me in to a false conversation.

Good luck with it tho as most people seem to prefer it that way.