In my last order, a buyer ordered me without discussing anything with me. Moreover, she started the timer without providing me the hosting access where I stated that hosting is must necessary, I waited 3 days, after 3 days she provides me the hosting. I worked. She needs graphics design, landing page modifications, hosting setup all under $15. In graphics design I wanted all png format images from her, she failed to provide me that. I willingly convert all the jpg images to png. She also failed to provide me the main bg high-resolution images. I willingly provide her background images.
Every request/revision modifications are fulfilled properly for my buyer. Successfully deliver the order without any problems. After 1 day she gives me 1.3 ratings by stating that the graphics were horrible. But she failed to provide me what I needed to complete the whole project. Rated me 1.3 No problems with that. But I accidentally gave her a 5-star rating, I need to change the rating stars. To me, she is abusing the direct order and rating system features.
Can I do that? I am not contacting with the buyer for review change as it is against fiver tos.