My name is Syed Tirmizi. Unfortunately I am not an active member of the forum. But I hope all you guys are well and enjoying your work on fiverr as much as I am. Fiverr has been a great addition in my life. I have been working on it from the very start , initially as a buyer but later started working here as a seller too. Providing my services in programming niche. Over the years I have had the privileged to work with amazing clients. Still in love with my work and fiverr. The support has been amazing as well.
Anyways A few days back came across an unfortunate case , that everyone here hopes they could avoid. But just wanted to share my experience here so maybe others could learn from this and it could help you guys in future to deal with such clients more carefully.
Long story short, I received a negative feedback from a client on my main gig , on 8th April 2018 whose job was completely done and he confirmed that everything was ok on 27th March 2018.
I was so happy with my patience and the way I was able to complete the job. Because the way the client was responding and was very aggressive and abusive at times I was sure that this won’t end well even the job was very easy and low paying $ 15 only, but you know when the client decides that they are not going to allow you to complete your work or give you the chance but eventually I was able to sort things out and get his confirmation that the job was done completely.
I didn’t even ask him for rating the job , after it was completed just cause I honestly didn’t want to deal with him. But my replies were very professional and courteous all the way which you can read as well.
Here’s is the link to the whole case *****************
I am still not sure what did I do wrong in this case. Except I didn’t bow down to the client when he insulted me and lied about me not doing my job. Basically he came back in the inbox saying that I will remove the feedback if you fix the website. So this is the best way he thought to get the extra work done without paying any more $$$. But I don’t like to be exploited, I have been working honestly almost 24/7 for too long.
But your suggestions would be welcome.
MOD NOTE: Short Link Removed