I believe feed back comments are actually part of the search algorithm. Its talked about somewhat on here. Even if they are not it’s good practice to do this for customers to remember you.
I’m tired of trying to reinvent the the word thank you… Here are a couple of subtle tips…
BLIND REVIEW EXAMPLE
“Thank you Mr or Mrs Buyer for using xxxxxxxx and my xxxxxxx service. Appreciated”
-The last words set the tone for the individual buyer-
FILE DELIVERY NAMING
This is subtle but I believe it’s is helpful in making the customer remember your user name. And makes them believe your not a robot.
Bad file name - “yuk_V1_final.wav”
Good file name -“Steve_Maxell_Yukon_Voice_Over.wav”
-the customer will want to use you again one day. He will come across that file on his cluttered desktop one day.