Fiverr Forum

Blocking user, stopping her for order


#1

Is there a way to block users, so they can’t order from me?
You know the pain customers, who want the world for 5 dollars, and she orders anyway, when I explicitly say do not order.
THanks


#2

yeah you can block users through the mobile app, not sure how to do it on desktop though.

I had to block a user cause he was low balling me so I figure there’s not point of talking to him lol.


#3

THanks, user blocked!


#4

No worries, Cool gigs you have. I see you’re in HK?


#5

If I recall correctly, you can’t block a buyer from ordering… just messaging you.


#6

If you raise your lowest gig price to $10, you will not have this problem. It has worked well for me! :wink:


#7

Already raised to $15, orders anyway…


#8

But on your gig page and in your videos it says $5? :thinking:


#9

Depends on which gig. I was talking about the custom spell.


#10

Yes, there are mad buyers, but heard on ranting category that there was an order made by blocked user


#11

You can’t block orders.
The best thing to do is to tell your buyer that:

  • you no longer deliver extras free of charge
  • you only deliver what is listed in your gig description
  • if she continues asking you free work you will report her to Fiverr
  • it’s time for her to look for a better match with another seller.

Be polite to avoid any complaint to CS.


#12

how to do it in mobile app ?


#13

That is sooo trolling lol.


#14

on Android, from your inbox go to the message with the user you want to block. top right you’ll notice a few dots. Tab on that and you should see block user.