Fiverr Forum

Blurry images on gig page


#1

Anyone else noticing that when you click on an individual gig, the still image that represents the video is really fuzzy. Not a cache issue, I have verified this on 2 browsers and 2 different machines. Just started yesterday.

image


#2

Eek! I see what you’re talking about. :woman_facepalming:t4:

I just checked in chrome and incog it looks horrible. :grimacing:


#3

I just checked it and you’re right, it looks really blurry. I also noticed the image shown is not the video but rather the gig image. (on my gigs)


#4

Does fiverr staff monitor this category?


#5

I’m sure they do. @mjensen415 stated in the past that they read stuff.


#6

Is it still persisting from your end, guys? I tried checking it out, it looks fine already.


#7

They do, but not consistently. if someone hasn’t already done it, I’ll drop a link to this thread to staff. I see the blurries too.

Update: Another mod has already forwarded this info.


#8

Yup! It’s still blurry on my end. Unless my :eyes: eyes are playing tricks on me. :smile:

Thanks, Maddie! :slightly_smiling_face:


#9

Haha, @newsmike is looking great from my end! It must be my glasses. :face_with_monocle::nerd_face: This is from the main browser I use [Google Chrome]

But i tried using Microsoft Edge and it does look fuzzy like what you guys said.

screenshot


#10

Same here @newsmike. My video thumbnails look horrible and I’m in the video selling category!

I think they are experimenting with a way to reduce bandwidth consumption.

When you click on the blurry thumbnail the high-res thumbnail loads insteaf of the video playing.

You have to click again for the video to start playing.


#11

So an extra click for the buyers. Not huge, but not really helpful either.


#12

The eyes are the second thing to go…I can’t remember what the first thing is.


#13

I believe it’s the :brain: mind. Cuckoo-cuckoo :bird: :stuck_out_tongue:

Staring at your mug, you kinda resemble this guy (just a wee tiny bit) :small_red_triangle_down:

:face_with_hand_over_mouth:

Jason Alexander


#14

Yes, separated at birth. But he got the money and I have to suffer with just the looks.


#15

Blah! I’m not buying it.

But, but you’re a TRS you should be rollin’ in dough. :smile: :money_mouth_face:

:money_with_wings: :moneybag: :dollar: :heavy_dollar_sign:


#16

I think that might be a little optimistic. But I’m sure the blurry images and extra unnecessary click will help a lot.


#17

Thanks for posting this. I thought I was the one losing my mind, or sight. Not sure blurry images really improves the user experience.